+91 98469 86176
QUICK ENQUIRY

Privacy Policy MerchX Institute of Commerce

At MerchX Institute of Commerce, we are committed to protecting the privacy of our students, parents, faculty, staff, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our website or enroll in our programs.

By using our website or registering for the CAFM (Certified Accountant and Finance Management) program, you consent to the practices described in this policy.

  • 1. Information We Collect

    We may collect the following categories of information:
    • Personal Information: Name, email address, phone number, date of birth, residential address, Aadhaar card details, and other identification information collected during inquiry, registration, or admission.
    • Academic and Qualification Information: Plus Two (Class XII) certificates, SSLC records, and other academic documents submitted during the admission process.
    • Program and Internship Data: Attendance records, performance evaluations, internship progress reports, stipend details, and placement-related information collected during the course of the CAFM program.
    • Parent or Guardian Information: Contact details and identification information of parents or guardians, including information collected as part of the placement agreement process.
    • Website Usage Data: Device information, IP address, browser type, pages visited, and time spent on our website, collected automatically through standard web technologies.
    • Communication Records: Records of calls, messages, WhatsApp communications, and other interactions initiated by our Relationship Managers or admissions team.

  • 2. How We Use Your Information

    The information we collect is used for the following purposes:
    • To process inquiries, applications, and admissions into the CAFM program.
    • To facilitate internship placements with our partner organizations across Kerala and beyond.
    • To administer the placement guarantee agreement and associated legal documentation.
    • To communicate program updates, batch schedules, events, and relevant institute information.
    • To track and support student progress, attendance, and performance throughout the program.
    • To comply with legal and regulatory obligations including Skill India certification requirements.
    • To prevent fraud, ensure security, and maintain the integrity of our systems and processes.
    • To improve our educational offerings, website experience, and overall service quality.

  • 3. Data Sharing and Disclosure

    MerchX Institute does not sell, trade, or transfer your personal information to third parties for commercial purposes. We may share your information only in the following circumstances:
    • Internship Partner Organizations: Student information relevant to internship placement — such as academic performance, skill assessments, and contact details — may be shared with our partner companies, tax consulting firms, and startup organizations as part of the placement process.
    • Legal and Regulatory Authorities: We may disclose information if required by law, court order, or in response to valid requests from government or regulatory bodies.
    • Skill India and Certification Bodies: Information required for certification under Skill India or any other affiliated government program may be shared with the respective authorities.
    • Service Providers: Trusted third-party vendors who assist in operating our website or business processes may access certain data, subject to strict confidentiality obligations.

  • 4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Physical documents including admission forms, stamp paper agreements, and identification copies are stored securely at the institute. However, no method of digital transmission or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security against all threats.

  • 5. Retention of Data

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Student records including academic performance, internship details, and placement documentation may be retained for a minimum of 5 years following program completion to support certification, verification, and employment reference requirements.

  • 6. Your Rights and Choices

    You have the right to: Access and review the personal information we hold about you.
    • Request corrections to any inaccurate or incomplete data.
    • Request the deletion of your personal data, subject to legal and contractual obligations.
    • Withdraw consent for marketing communications at any time.
    • Request information on how your data is being used or shared.
    To exercise any of these rights, please contact us using the details provided below. We will respond to all valid requests within a reasonable timeframe.

  • 7. Communication Consent

    By registering your interest or submitting your contact details through our website or to our admissions team, you consent to being contacted by MerchX Institute via phone calls, SMS, WhatsApp, and email regarding the CAFM program, admission updates, and related communications.
    You may opt out of marketing communications at any time by notifying us in writing. Operational communications related to your enrollment or program participation will continue as necessary.

  • 8. Third-Party Links

    Our website may contain links to third-party websites. MerchX Institute is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

  • 9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

  • 10. Contact Information

    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
    MerchX Institute of Commerce
    Kurikkal Tower, Rajiv Gandhi Bypass Junction, Thurakkal, Manjeri, Kerala – 676122,
    Phone: +91 98469 86176